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Super NES Controller Will Not Power On

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when:

  • The Super NES Controller will not power on.
  • The player LEDs on the Super NES Controller will not light up or blink when pressing a button.
Note
  • It takes approximately 3.5 hours to fully charge the Super NES Controller.

What to do

  1. Verify that you are using the Super NES Controller, model No. HAC-042. The model number can be found on the back of the controller.
    • If a different accessory is being used, replacing it with the correct controller may resolve the problem.
  2. Reset the AC adapter by leaving it unplugged from both ends for at least 30 seconds.
    • While performing this step, verify you are using the Nintendo Switch AC adapter (model No. HAC-002) and check for any cuts, kinks, frayed cables, etc.
      The Nintendo Switch AC Adapter
    • If any damage is found, or if a different charger is being used, replacing it with the correct accessory may resolve the problem.

      You can purchase the Nintendo Switch AC adapter from Nintendo Store.

  3. Connect the Nintendo Switch AC adapter directly to the USB connector at the top of the Super NES Controller and to a wall outlet.
    • While charging, the recharge LED on the Super NES Controller will remain lit. (Once the battery charge is complete, the recharge LED will power off.)
  1. Did the recharge LED on the Super NES Controller power on?

  2. Power on your Nintendo Switch system, then press any button on the Super NES Controller.

    If the player LEDs turn on momentarily and shut off, the Super NES Controller will need to be paired.

    If the recharge LED remains lit while the AC adapter is plugged in, but the player LEDs do not turn on, allow the Super NES Controller to charge for at least 15 to 30 minutes. Then pair it to the system.

    Did this resolve your issue?

    If the recharge LED does not turn on at all, test the AC adapter by connecting it directly to your system.

    Is the AC adapter working?

  3. If this information resolved your issue, then you’re all set! For information about Nintendo’s products, be sure to check out nintendo.com for all the latest news.

    If any of the scenarios below apply, the Super NES Controller will need to be serviced:

    • The Super NES Controller has charged for at least 15 to 30 minutes, but the player LEDs will not turn on at all when a button is pressed.
    • The battery charge on the Super NES Controller does not last very long even after charging for at least 3.5 hours.

    Please contact us for support.

    The Super NES Controller will need to be serviced.

    Please contact us for support.

    Try the following:

    • Use a different wall outlet.
    • If possible, use a different Nintendo Switch AC adapter.
      • If another AC adapter works with the system, the original Nintendo Switch AC adapter will need to be replaced.

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