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Error Code: 2813-9700

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when you are unable to connect to the Nintendo eShop and you receive error code 2813-9700.

What to do

  • Return to the HOME Menu, and then attempt to access the Nintendo eShop again.
  • If the error code persists, visit support.nintendo.com/networkstatus and check for any posted service maintenance or outages.
  • Once the Nintendo eShop maintenance has ended, try to connect to the Nintendo eShop again.

Additional information

This error typically indicates that there is a temporary service outage related to Nintendo eShop.

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