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Error Code: 2813-0988

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when you are unable to connect to Nintendo eShop and you receive error code 2813-0988.

What to do

  1. Visit support.nintendo.com/networkstatus and check for any posted service maintenance or outages.
  2. Once any posted Nintendo eShop maintenance or outage has ended, try to connect to Nintendo eShop again.

Situation not resolved

If there is no maintenance or outage posted, and you have experienced this issue for an extended amount of time, please contact us for additional assistance.

Additional information

This error indicates that there is likely a temporary service outage related to Nintendo eShop.

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