Error Code: 9001-0009
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help when you are unable to make a credit card purchase or redeem a download code on Nintendo.com and you receive the error code 9001-0009.
Note
- This error code likely indicates a temporary service issue with the Nintendo eShop.
- If you are trying to redeem a Nintendo Switch Online or Nintendo eShop Card, please see Nintendo eShop Card Is Not Working.
- If you are trying to redeem a download code for a game title or DLC, please see Problems with Download Codes (Software and Downloadable Content).
What to do
- Sign out of your Nintendo Account, then sign back in and try again.
- If the issue persists, check for any maintenance notifications at support.nintendo.com/networkstatus, and then try again after the posted maintenance/service outage has ended.