Error Code: 2124-5114

Applies to:  Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when:

  • You are unable to connect to an online service and you receive the error code 2124-5114.
  • You receive the Error Message: "The use of online services for this software is currently restricted for this Nintendo Account."

Information

This error code indicates the Nintendo Account or console you are using has been banned from using online features for a specific game due to a breach of the user agreements.

A breach of user agreements may include, but is not limited to, activities such as:

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