Buttons Do Not Respond
Nintendo DSi
The information in this article can help you when one or more buttons are not responding properly on the Nintendo DSi or Nintendo DSi XL.
What to do
Because some games may not use all or some of the buttons during game play, consult the game instruction manual.
Situation not resolved
If you are still experiencing difficulty with buttons not responding and you are confident it is not an issue with how a particular game plays, unfortunately, your product cannot be fixed with troubleshooting, and service requests for this product are no longer offered from Nintendo. You may find our information on refurbished products helpful. To learn more about our newest products, go to the Nintendo website.
