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Error Code: 2813-1402

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when you're unable to complete a credit card purchase on the Nintendo eShop, and you receive error code 2813-1402.

What to do

  • Try to make the purchase again later. This error usually indicates a temporary network issue.
  • Use an alternate payment method, such as PayPal, Nintendo eShop Card, or a different credit card.

Situation not resolved

  • If the issue persists, contact your bank or credit card issuer for further assistance.

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