Skip Navigation

Error Code: 2813-9900

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when you're unable to make a credit card purchase or redeem a download code on Nintendo eShop and you receive the error code 2813-9900.

Note: This error code likely indicates a temporary service issue with the Nintendo eShop.

What to do

  • Return to the HOME Menu, and then restart the Nintendo eShop.
  • If the issue persists, check for any maintenance notifications on Nintendo's Network Status page, and then try again after the posted maintenance/service outage has ended.

Was this helpful?