What to do
- to WPA2 - PSK (AES) and test your Internet connection again.
- If the Wii detected the incorrect security type during the initial set-up, simply updating this setting within your existing Internet connection may resolve the issue.
- If this setting was already pre-selected as WPA2-PSK (AES) try the connection test again, prior to continuing to the next step.
- Check your network's settings to .
- Make note of both the wireless password and security type. Both need to be entered correctly into the Wii Settings.
- within the Wii Internet Settings.
- Review closely to ensure both the security type and password match the information you located during step 3.
- Once you have entered the correct password or key into your system, try the connection test again. If the problem persists, continue troubleshooting.
- , and then try again.
- Ensure the wireless mode within your router's settings is compatible with the Wii console.
- The Wii console supports the 802.11g and 802.11b wireless formats (also labeled as "Up to 54Mbps" in some routers).
- If the router is using a 802.11n only ("Up to 300Mbps") mode, you will need to change this setting to allow the Wii to connect to your home network.
- to 1 or 11.
- By default, most routers broadcast on channel 6, which overlaps with other channels and may be weaker.
Situation not resolved
The prior steps resolve most issues that result in this error code; however, if you're still unable to connect additional troubleshooting for your Internet connection is available.
Alternatively, if the issue persists and you would like to work with a member of our support team, please contact us for support.
