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Error Code: 2137-7403

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when you receive error code 2137-7403 while you're attempting to download software from Nintendo eShop on Nintendo Switch 2 or Nintendo Switch.

What to do

  1. Make sure the console is updated to the latest system version.
  2. Download the software from Nintendo eShop.
    • How to Purchase or Download Content in Nintendo Switch 2 eShop
      1. Search for the game you want to purchase, and select it to reach the game details page.
        • Any DLC or In-Game Items associated with the game will also be available through the game details page. Select the individual DLC/item from the game details to proceed with purchasing it.
      2. Select Continue. One of several different options will appear, depending on the game and your funds balance.
      3. Review the items, then select Confirm Purchase to buy them. The download will begin automatically and you can check the download status on the HOME Menu.
        • If the item displays "Virtual Game Cards" or "Hidden Software", then this indicates you have already purchased the item with this Nintendo Account. Learn more about downloading an item that is already purchased.

      For more information, please see How to Purchase or Download Content in Nintendo eShop

    • How to Purchase or Download Content in Nintendo Switch eShop
      1. Locate the game you want to purchase, and select it to reach the game details page.
      2. Select Proceed to Purchase. One of several different options will appear, depending on the game and your funds balance.
      3. Review the items, then select Confirm Purchase to buy them. The download will begin automatically, and you can check the download status on the HOME Menu.

      For more information, please see How to Purchase or Download Content in Nintendo Switch eShop

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