Error Code: 2811-6055
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when:
- Trying to redeem a download code for a Nintendo Switch Online membership, you receive the error code 2811-6055.
- You receive the error message "You must be at least 18 years of age to redeem a family membership."
Note
- Download codes for Nintendo Switch Online Family memberships or Nintendo Switch Online + Expansion Pack Family memberships can only be redeemed by Nintendo Account owners aged 18+.
What to do
Have a Nintendo Account owner aged 18 or older in your Nintendo Account family group redeem the download code. Once the code is redeemed, all members of the family group will be covered by the service.
- The family group account admin does not have to redeem the code. The code can be redeemed by anyone in the family group that is age 18 or older.
- The admin can control the members of the family group. However, the family membership remains with the person that redeemed the code - regardless of which family group they move to.
- If you do not currently have someone in your family group aged 18 or older, you will need to add an adult to your family group.
