Photos Don't Display
Nintendo DSi
The information in this article can help you when photos are not displaying on the Nintendo DSi or Nintendo DSi XL.
What to do
Was the photo taken with the Nintendo DSi or Nintendo DSi XL?
- If the photo was taken with another device (such as a digital camera or cell phone), it will not display on your system. Only photos taken with the Nintendo DSi or Nintendo DSi XL system's camera will display.
- Have you edited or renamed using a PC or Mac? Photos modified with a computer will not display on the system.
Try taking another photo with the Nintendo DSi camera.
- If the photo you take display fine, then there could have been an issue with the previous photo (such as accidental deletion) and your system appears to be working correctly.
Situation not resolved
If the photo you take does not display, then there appears to be an issue with one or both of the system's cameras. Unfortunately, your product cannot be fixed with troubleshooting, and service requests for this product are no longer offered from Nintendo. Finding a replacement for your older product may be an option. You can find information on locating refurbished, older, and used products , or nintendo.com for our newest products.
