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Video Is Not Recording in 3D

Nintendo 3DS

The information in this article can help you when a video isn't recording in 3D.

What to do

Ensure that the system has the latest system update installed.

Situation not resolved

Nintendo no longer services the following systems:

  • Original Nintendo 3DS - Serial numbers begin with “CW” or “CB”
  • Original Nintendo 3DS XL - Serial numbers begin with “SW” or “SB”
  • New Nintendo 3DS - Serial numbers begin with “YW”
  • New Nintendo 3DS XL - Serial numbers begin with “QW” or "QB"
  • Nintendo 2DS - Serial numbers begin with "AW" or "AB"

If you want to try replacing the non-working system, see our information on Where Can I Find Refurbished, Older, & Used Nintendo Products?

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