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Error Code: 102-2107 – 102-2120

Wii U

The information in this article can help you when you're attempting to use an online service, an error code between 102-2107 and 102-2120 is received.

Note: This error code can be caused by your connection to the Internet timing out, often due to wireless interference..

Possible solutions

  1. Check for any network maintenance or outages

    The most up-to-date network maintenance and status information can be found at support.nintendo.com/networkstatus. If there is notice of any service outages, please wait and try again later.

  2. Create a new Internet connection.

    Prior to continuing with troubleshooting, create a new Internet connection. Ensure that you are connecting to the appropriate wireless network, and that no errors occur when performing a connection test.

  3. Check for wireless interference.

    Wireless interference can result in weak signal strength and cause your connection with our services to time out.

  4. Enter an alternate DNS into the Wii U Internet settings.

    This may indicate an issue with the DNS you are currently using. Entering an alternate DNS into the Wii U settings can resolve this.

Situation not resolved

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