Unable to Perform a System Update (Wii, Nintendo 3DS Family, Nintendo DSi/Nintendo DSi XL)
The information in this article can help you when:
- You're unable to complete a system update.
- The system update starts but hangs at a certain point.
Possible solutions
- Try the update again.
If the update timed out due to a temporary network issue, you may be able to complete the update just by trying again.
- Check for troubleshooting on the specific error code or error message you are receiving.
The following information is general troubleshooting for system update issues. If you received an error code or error message, attempt to locate troubleshooting related to your specific error code or message prior to continuing.
- Power cycle your modem and router.
Power cycling the router and modem may resolve an issue causing the router to time-out during the update.
- Check for wireless interference.
Wireless intereference can result in a weak signal strength and prevent the system update from completing correctly.
Situation not resolved
If you would like to continue troubleshooting your network, please contact your Internet Service Provider (ISP) or network administrator for further assistance in optimizing your network for video game systems.
