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Error Code: 2137-3686

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help you when you are unable to connect to the Nintendo eShop and you receive error code 2817-3686.

Note: This error occurs when there is a temporary Nintendo eShop service outage.

What to do

  • Visit support.nintendo.com/networkstatus and check for any posted service maintenance or outages.
  • Once the Nintendo eShop maintenance has ended, try to connect to Nintendo eShop again.

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