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Error Code: 801-1300

The information in this article can help you when the application, such as Super Mario Run, will not load and displays the error message: "The app is currently undergoing maintenance."

What to do

This error code usually indicates an issue related to the device's Internet connection.

  • If you are using mobile data on your device, switch to wi-fi, and then try again.
  • If the issue persists, attempt to clear the cache from the application.
  • Please try again later. Access to the application, including the Customer Support Inquiries option, may be temporarily unavailable during a brief maintenance window.

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