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General Fixes for Broken or Damaged Toy-Con

Nintendo Switch, Nintendo Switch - OLED Model

The information in this article can help you when a cardboard piece or other item from a Toy-Con kit is damaged.

Note

You can view which accessories are used with the Toy-Con from each kit:

Possible solutions

  1. Which part of the Toy-Con is damaged?
  2. A Nintendo Labo cardboard sheet
    • If a piece of cardboard on a Toy-Con is bent, you can reinforce the affected piece using some of the leftover cardboard sheets.
    • If the cardboard on a Toy-Con is torn, you can mend the torn pieces together using adhesive tape.

    If you need additional assistance, please contact us for support.

    Nintendo Labo VR Lenses
    • If the VR Lenses are dirty, it is recommended to use compressed air to blow away any dust or dirt. Then use a soft cloth wipe to away any smudges.

    If the VR Lenses are damaged and can no longer be used, you can purchase a replacement set by contacting us.

    A Nintendo Labo reflective sticker
    • If a reflective sticker is no longer adhering to a cardboard piece on the Toy-Con, it is recommended to use double-sided tape or glue to adhere the sticker to the cardboard again.

      Do not use clear, adhesive tape over the reflective stickers, as this will likely affect the way the light reflects back to the IR motion camera.

    • If the reflective stickers are damaged and cannot be used, you can replace them with pieces of commercially available reflective tape.

      Do not replace reflective stickers with materials such as clear plastic tape or tinfoil, as this will likely affect the way the light reflects back to the IR motion camera.

    If you need additional assistance, please contact us for support.

    A Nintendo Labo grommet
    • If a grommet was placed incorrectly on the cardboard, you can remove it using a coin or other small flat object.

      Gently insert the coin in between the cardboard and the grommet ring to loosen it. Keep in mind that if a grommet was placed backwards, it will not affect the Toy-Con performance.

      An incorrectly placed grommet being removed with a coin

    If you need additional assistance, please contact us for support.

    A Nintendo Labo string
    A Nintendo Labo rubber band
    • If the string for the Fishing Rod or the Robot Toy-Con is damaged, you can replace it with one of a similar length.
    • If a rubber band is damaged, you can replace it with one of a similar size.

    If you need additional assistance, please contact us for support.

    A Nintendo Labo sponge sticker

    Sponge stickers are not required to complete a Toy-Con.

    If a sponge sticker is damaged and cannot be used, this will not affect the Toy-Con's performance.

    If you need additional assistance, please contact us for support.

    A bundle of Nintendo Labo straps

    The straps are used for the Robot Toy-Con only.

    If you need additional assistance, please contact us for support.

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