Error Code: 2813-0040

What to do

1. Check the HOME Menu to ensure the title is not already downloading.
2. Try to redownload the title.
   • How to redownload a game or DLC

     To redownload a digital game or DLC, load the virtual game card:

     1. Select Virtual Game Cards Tarjetas de juego virtuales Cartes de jeu virtuelles Cartões de jogo virtuais from the HOME Menu.
     2. Select your user.
     3. If prompted, enter your user verification PIN or enter your Nintendo Account password.
     4. Select the item you want to redownload from the list of your virtual game cards.
     5. Select Load on This System Cargar en esta consola Charger sur cette console Carregar neste console .
     6. The game (and any DLC for that game you have purchased) will begin downloading. You can check the download status on the HOME Menu.

     For more details, including how to redownload games that are not virtual game cards, read How to Redownload Nintendo Switch 2 or Nintendo Switch Digital Content.

3. Attempt to redeem the download code again.
   • How to redeem a code for software or downloadable content on Nintendo eShop
     1. Select Nintendo eShop on the HOME Menu.
     2. Select the account you want to use.
     3. Select Enter Code on the left side of the screen.
     4. Enter the 16-character download code.
     5. Select OK to confirm.
        • The game icon will appear on the HOME menu, with a download status bar.

     For more details about redeeming a download code, please read How to Redeem a Download Code on Nintendo eShop.