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Error Code: 2810-1500

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Information to help you when you're unable to sign into your Facebook account on Nintendo Switch 2 or Nintendo Switch or the console displays the error code 2810-1500.

Before you start

You will need:

  • Your Nintendo Switch 2 or Nintendo Switch console
  • An Internet connection

What to do

  1. Restart the console.
  2. Once the console powers back on, ensure the console connects back to the wireless network.
    • How to Manually Set Up a Wireless Internet Connection on Nintendo Switch 2
      1. Select System Settings from the HOME Menu. System Settings being highlighted on the HOME Menu Screen
      2. Select Internet, and then Internet Settings. Internet is selected on the System Settings menu
        • The console will automatically search for near-by Wi-Fi signals.
      3. Scroll to the bottom of the networks listed under Networks Found, and select Manual Setup. Manual Setup is selected under the listed Networks Found within the Internet option in System Settings
      4. Select from the following options SSID being highlighted on from the listed options on the Network 1 screen to enter your network information:

        Important:When manually creating an Internet connection, it is only required that you update the SSID setting. All other settings can be updated, or left to their default settings, depending on what is required for your network.

        • Network Name

          Enter the nickname you want to give this network connection within the Internet settings, such as "Living Room" or "Grandma's House". If you leave this field blank, your router's SSID will be used as the network name.

        • SSID

          Enter the SSID (broadcast name) of the wireless router you are connecting to. If you don't know your router's SSID, please contact your Internet Service Provider and follow our tips to find it.

        • Security

          Enter the router's security type and wireless password. If you don't know this information, please contact your Internet Service Provider and follow our tips to find it.

        • IP Address Settings

          Select AutomaticModo automáticoAutoModo automático (recommended for most home networks) to automatically obtain IP address settings from the router. If your network requires it, select Manual and enter the appropriate network IP address, subnet mask, and gateway. Your Internet Service Provider and our tips on finding your network's IP information can help with this.

        • DNS Settings

          Select AutomaticModo automáticoAutoModo automático (recommended for most home networks) to automatically obtain DNS settings from the router. If your network requires it, select Manual and enter the appropriate Primary and Secondary DNS. Your Internet Service Provider can help with this, or you can enter Google's public DNS.

        • Proxy Settings

          Select Off (recommended for most home networks) if you are not connecting through a proxy. Otherwise, select Yes and enter the appropriate info for the proxy server, port, and auto-authentication. Your Internet Service Provider can help you determine this information, if needed.

        • MTU

          Keep the MTU at the default value of 1400 (recommended for most home networks), or enter the appropriate MTU value for your network, if needed. Your Internet Service Provider can help you determine this information.

        • Connect to a Hidden Network

          Select On (recommended) to allow the Nintendo Switch console to connect to hidden networks, which are networks that do not broadcast their SSID, or select Off to not allow this.

      5. Select Save.
      6. Select Connect to this Network to test the saved connection, or select BackAtrásRetourVoltar to return to the Internet settings.

      For more details about redeeming Nintendo Switch Online codes, please read How to Manually Set Up a Wireless Internet Connection on Nintendo Switch 2.

    • How to manually set up a wireless Internet connection on Nintendo Switch

      In situations where the system can't locate your SSID, you may still be able to connect to the network if you manually enter the network's SSID and wireless password into the Nintendo Switch system's settings.

      1. Select System Settings from the HOME Menu System Settings being highlighted on the HOME Menu Screen.
      2. Select Internet, and then Internet Settings Internet is selected on the System Settings menu on the Nintendo Switch. The Nintendo Switch will automatically search for near-by Wi-Fi signals.
      3. Scroll to the bottom of the networks listed under Networks Found, and select Manual Setup Manual Setup is selected under the listed Networks Found within the Internet option in System Settings.
      4. Select from the following options SSID being highlighted on from the listed options on the Network 1 screen, and enter the appropriate network information:
        • Network Name

          Enter the nickname you want to give this network connection within the Internet settings, such as "Living Room" or "Grandma's House". If you leave this field blank, your router's SSID will be used as the network name.

        • SSID

          Enter the SSID (broadcast name) of the wireless router you are connecting to. If you don't know your router's SSID, please contact your Internet Service Provider and follow our tips to find it.

        • Security

          Enter the router's security type and wireless password. If you don't know this information, please contact your Internet Service Provider and follow our tips to find it.

        • IP Address Settings

          Select AutomaticModo automáticoAutoModo automático (recommended for most home networks) to automatically obtain IP address settings from the router. If your network requires it, select Manual and enter the appropriate network IP address, subnet mask, and gateway. Your Internet Service Provider and our tips on finding your network's IP information can help with this.

        • DNS Settings

          Select AutomaticModo automáticoAutoModo automático (recommended for most home networks) to automatically obtain DNS settings from the router. If your network requires it, select Manual and enter the appropriate Primary and Secondary DNS. Your Internet Service Provider can help with this, or you can enter Google's public DNS.

        • Proxy Settings

          Select Off (recommended for most home networks) if you are not connecting through a proxy. Otherwise, select Yes and enter the appropriate info for the proxy server, port, and auto-authentication. Your Internet Service Provider can help you determine this information, if needed.

        • MTU

          Keep the MTU at the default value of 1400 (recommended for most home networks), or enter the appropriate MTU value for your network, if needed. Your Internet Service Provider can help you determine this information.

        • Connect to a Hidden Network

          Select On (recommended) to allow the Nintendo Switch console to connect to hidden networks, which are networks that do not broadcast their SSID, or select Off to not allow this.

      5. Select Save.
      6. Select Connect to this Network to test the saved connection, or select Back to return to the Internet settings.

      For more information, see How to Manually Set Up a Wireless Internet Connection on Nintendo Switch.

Situation not resolved

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