Error Code: 2813-0999
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Steps for when you're unable to access Nintendo eShop and receive the error code 2813-0999 and the message: "Nintendo eShop is not currently available in your country. Thank you for your interest in Nintendo eShop."
Note: This error code generally indicates that the country/region set in your Nintendo Account does not currently have an available Nintendo eShop. To learn more, read Nintendo eShop and Theme Shop Availability In Our Region.
Complete these steps
- Log into your Nintendo Account on accounts.nintendo.com, and ensure that the country setting is correct.
- Once the country setting has been updated on your Nintendo Account to the correct country, power off your console and then power it back on.
-
How to restart a Nintendo Switch 2 console
- Press and hold the POWER Button
for at least three seconds.
- Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
- Select Restart.
- Press and hold the POWER Button
-
How to restart a Nintendo Switch console
- Press and hold the POWER Button
for at least three seconds. - Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
- Select Restart.
- Press and hold the POWER Button
-
How to restart a Nintendo Switch 2 console
- After powering the console back on, you should be able to access the Nintendo eShop from the HOME Menu. You may need to re-enter your Nintendo Account login.
