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Error Code: 2813-6561

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Follow these steps when you're unable to redeem a download code, and you receive the error code 2813-6561.

What to do

  1. Enter the download code again, making sure the code is entered exactly as it appears.
  2. If the error persists, then the code is likely intended for a different region. There are a few ways to confirm the download code is intended for the Americas:
    • If the code was included with a physical game purchase, check the packaging for an ESRB rating. Games with an ESRB rating are intended for sale in the Americas.
    • Check the retailer you purchased the download code from and ensure they are located within the Americas.
    • Contact the retailer and ask which region the download code is intended for.
  3. If you have confirmed it is intended for use in the Americas, it's possible that the download code must be redeemed directly within a game and cannot be redeemed through Nintendo eShop. Check the packaging, card, or receipt that included the download code for instructions on how to redeem the code.

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