Unable to Detach the Joy-Con from the AA Battery Pack
Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when the Joy-Con controller cannot be removed from the AA battery pack.
What to do
Review the steps for detaching the Joy-Con controllers from the AA battery pack.
- Always ensure the correct controller is being attached to the appropriate accessory. For example: the left Joy-Con to be attached to the left AA battery pack.
Situation not resolved
If the Joy-Con controllers cannot be detached from the AA battery pack, the affected Joy-Con and the AA battery pack will need to be serviced.
Please contact us for support.
