Error Code: 2101-0001

What to do

1. Restart your console.
   • How to restart a Nintendo Switch 2 console
     1. Press and hold the POWER Button for at least three seconds.
     2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
     3. Select Restart.
   • How to restart a Nintendo Switch console
     1. Press and hold the POWER Button for at least three seconds.
     2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
     3. Select Restart.
   • Console is not responding

     If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down. Then power it on again.

2. Check that your console has the latest system update.
   • How to check for the latest system update
     1. Select System Settings on the HOME Menu.
     2. Scroll down to the bottom of the System Settings menu and select System.
     3. Select System Update to start the system update process.
        • The system will check to see if an update is available.

     For more information, see How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.

   • Unable to get past error code screen on Nintendo Switch 2
     1. Power off the console by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
        • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
     2. With the console powered off, hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the console on.
        • Be sure to keep the volume buttons pressed down until the Recovery Mode menu is displayed.
     3. Once in Recovery Mode, select Update System and follow the prompts to complete this process.
        • If a Parental Control PIN has been set for the console, you will be prompted to enter it. If you have forgotten the PIN number, it will need to be reset.

     For additional information, please see How to Update Nintendo Switch 2 in Recovery Mode.

   • Unable to get past error code screen on Nintendo Switch
     1. Power off the console by holding down the POWER Button for three seconds, then select Power Options, and then Turn Off.
        • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
     2. With the console powered off, hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the console on.
        • Be sure to keep the volume buttons pressed down until the Maintenance Mode menu is displayed.
     3. Once in Maintenance Mode, select Update System and follow the prompts to complete this process.
        • If a Parental Control PIN has been set for the console, you will be prompted to enter it. If you have forgotten the PIN number, it will need to be reset.

     For additional information, please see How to Update Nintendo Switch in Maintenance Mode.

3. If the error is still displayed, remove the microSD card.
• How to remove a microSD card
  1. With the console powered off, locate the microSD card slot:
     • Nintendo Switch 2: Gently swing the adjustable stand open to show the microSD card slot.
     • Nintendo Switch – OLED Model: Gently swing the adjustable stand open to show the microSD card slot.
     • Nintendo Switch: Gently swing the stand open to show the microSD card slot.
     • Nintendo Switch Lite: Gently open the microSD card slot cover.
  2. Gently push down on the top of the microSD card until you hear a click, then slide it out of the microSD card slot.

  For more information, see How to Insert/Remove microSD Express Cards on Nintendo Switch 2 or How to Insert/Remove microSD Cards on Nintendo Switch.