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Error Code: 2162-0002

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Follow these steps when you receive error code 2162-0002 while using Nintendo Switch 2 or Nintendo Switch.

What to do

Restart the console.

  • How to restart a Nintendo Switch 2 console
    1. Press and hold the POWER ButtonThe POWER and Volume Buttons highlighted on Nintendo Switch 2 for at least three seconds.
    2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
    3. Select Restart.
  • How to restart a Nintendo Switch console
    1. Press and hold the POWER ButtonThe POWER and Volume Buttons highlighted on Nintendo Switch for at least three seconds.
    2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
    3. Select Restart.
  • Console is not responding

    If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down. Then power it on again.

Situation not resolved

If the error still persists after restarting the console, please contact us for further support.

Additional information

For optimal performance, we recommend:

  • Always installing the latest system update.
  • Using officially licensed accessories and controllers with your console.

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