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microSD Card is Not Recognized in Nintendo Switch

Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps to help when a microSD card is inserted in the Nintendo Switch console but it is not detected or cannot be read.

What to do

  1. Power off the Nintendo Switch console.

    Important: Always shut off the console before removing or inserting a microSD card. If a microSD card is inserted or removed while the console is powered on or while in sleep mode, you will be prompted to restart the console.

  2. Gently push down on the top of the microSD card until you hear a click, then slide it out of the microSD card slot to remove it from the console.
  3. Check for any dirt or debris either in the microSD card slot or on the microSD card connectors.
  4. Verify that the microSD card is compatible with the Nintendo Switch console.
  5. Format the microSD card.
    • How to format a microSD card
      Important
      • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
      • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account it was purchased with.
      • Save data is stored on the console’s system memory, so it will not be lost in this process.
      1. From the HOME Menu, select System Settings.
        System Settings highlighted on the HOME Menu Screen
      2. Scroll down the options on the left and select System.
      3. Scroll down the options on the right-hand side and select Formatting Options.
        • If prompted, enter your Parental Controls PIN.
      4. Select Format microSD Card, then Continue.
        • The following message will be displayed, “All data on the microSD card will be deleted. Data cannot be restored once it is deleted. Continue?”
      5. To continue, select Format. The console will then restart.

      For more information: How to Format a microSD Card.

  6. Replace the microSD card if it still cannot be detected.

Situation not resolved

If multiple microSD cards cannot be read on the console, the console will need to be serviced. For testing purposes, be sure to include one or more of the problematic microSD cards that were being used with the console.

For your convenience, Nintendo provides a quick and easy-to-use online service request process.

Additional information

For information about what type of data can be stored on a microSD card, check the microSD Card FAQ.

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