Unable to Detach the Joy-Con from the Joy-Con Grip
Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when the Joy-Con controller is stuck to the side rails of the Joy-Con grip or the Joy-Con charging grip, and cannot be detached.
What to do
Review the steps for detaching the Joy-Con controllers from the Joy-Con grip.
Situation not resolved
If one or both of the Joy-Con controllers cannot be detached from the Joy-Con grip or the Joy-Con charging grip, the affected Joy-Con and Joy-Con grip will need to be serviced.
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