Error Message: This Code Has Already Been Used

What to do

1. Verify that you are entering the correct download code.
   • The download code is a 16-digit code that is printed on the receipt you received when you made the purchase.
   • If the download code was included in a hardware bundle, it will be located on an insert included with the bundle.
2. Try redeeming the code again, using different characters if you aren’t sure what some are (for example, a 0 may look like an 8, a 5 may look like a 2, etc).
   • How to redeem a code for software or downloadable content on Nintendo eShop
     1. Select Nintendo eShop on the HOME Menu.
     2. Select the account you want to use.
     3. Select Enter Code on the left side of the screen.
     4. Enter the 16-character download code.
     5. Select OK to confirm.
        • The game icon will appear on the HOME menu, with a download status bar.

     For more details about redeeming a download code, please read How to Redeem a Download Code on Nintendo eShop.

3. Check your previously downloaded titles as Virtual Game Cards from the HOME Menu. If the download code was already redeemed on your system, you can redownload the game without re-entering the code.
   • How to check your eShop Purchase History on Nintendo Switch 2 or Nintendo Switch
     1. Select Virtual Game Cards Tarjetas de juego virtuales Cartes de jeu virtuelles Cartões de jogo virtuais from the HOME Menu.
     2. If there are multiple user accounts on your console, select the account with the history you want to view.
     3. Confirm your identity by re-entering your password or entering a PIN, if you are prompted to do so.
     4. All of the digital content you have purchased, including DLC, will appear in the various sections of the menu.
        • Only software purchased with your Nintendo Account will appear. Software purchased by other Nintendo Accounts on the console will not appear.
   • How to redownload a game or DLC

     To redownload a digital game or DLC, load the virtual game card:

     1. Select Virtual Game Cards Tarjetas de juego virtuales Cartes de jeu virtuelles Cartões de jogo virtuais from the HOME Menu.
     2. Select your user.
     3. If prompted, enter your user verification PIN or enter your Nintendo Account password.
     4. Select the item you want to redownload from the list of your virtual game cards.
     5. Select Load on This System Cargar en esta consola Charger sur cette console Carregar neste console .
     6. The game (and any DLC for that game you have purchased) will begin downloading. You can check the download status on the HOME Menu.

     For more details, including how to redownload games that are not virtual game cards, read How to Redownload Nintendo Switch 2 or Nintendo Switch Digital Content.