Error Message: Communication With the Controller Has Been Disconnected
Wii U
The information in this article can help you when an error message is received while using the Wii Remote.
What to do
- Check for unlicensed accessories.
- The licensed Wii Remote has the model number printed on the bottom near where the controller expansions plug in. (e.g. - Nunchuk, Wii MotionPlus.)
- Licensed Wii Remote - RVL 003
- Licensed Wii Remote Plus - RVL 036
- If you are using an unlicensed accessory, a licensed accessory may resolve the issue.
- The licensed Wii Remote has the model number printed on the bottom near where the controller expansions plug in. (e.g. - Nunchuk, Wii MotionPlus.)
- Ensure you are using a fresh set of alkaline batteries.
- Rechargeable battery packs, lithium ion, nickel cadmium (nicad) are not recommended and should be avoided.
- Check the battery strength of the Wii Remote by pressing the HOME Button.
- Press the HOME Button. The battery indicators will either be across the bottom or the top of the screen.
- One bar or less indicates the batteries need replaced.
- Reset the Wii Remote:
- Remove the batteries from the Wii Remote.
- Wait one minute.
- Replace the battery, re-sync the remote, and see if the issue is resolved.
- Avoid RF Interference
- Turn off or move away from any wireless devices, such as cell phones, cordless phones, microwaves, wireless mice/keyboards, etc. This can sometimes cause interference issues with the Wii Remote.
- Try another Wii Remote, if possible.
- If another Wii Remote works, there is likely a problem with the original Wii Remote only.
