Getting Help with Pokémon GO, Pokémon GO Plus, and Pokémon GO Plus +
Pokémon GO, Pokémon GO Plus & Pokémon GO Plus +
General Inquiries and Account Setup
For general questions about Pokémon GO, or assistance getting started with the app, please contact The Pokémon Company directly via their support page.
Help with the Pokémon GO app
For help with issues regarding the Pokémon GO smart device app itself, please visit the Pokémon GO support page on the developer's website to review bugs and known issues. Additionally, support tickets can be submitted here.
- Depending on the subject of your inquiry, the response may take a while.
Help with Pokémon GO Plus
For help pairing Pokémon GO Plus to your smart device and answers to any other questions about the product, please visit The Pokémon Company support page.
Help with Pokémon GO Plus +
For help with Pokémon GO Plus + and answers to questions about the product, please visit The Pokémon Company support page.