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Error Code: 014-0062

Nintendo 3DS

The information in this article can help you when

  • You receive the error code 014-0062 while performing a system transfer.
  • You recieve an error message: "An error has occurred that cannot be resolved at this time."
  • Your Internet connection times out, due to wireless interference or your wireless router stops responding.

What to do

  1. Prior to continuing with troubleshooting, power cycle your home network.
  2. Restart your Nintendo 3DS family system, and try the transfer process again.
  3. If the system transfer process continues to fail, review your network setup and make changes that can improve wireless signal strength.
    • After trying each of the recommended changes, stop before trying the next and attempt to complete the system transfer.

Situation not resolved

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