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Error Code: 51330 - 51332 (Wii U)

Wii U

The information in this article can help you when you're unable to connect a Wii U console online when using online features from within Wii Mode or when the system receives the error message "Unable to connect to the Internet."

  • This is often caused by an incompatible security type or the router refusing a connection because an incorrect security key or security type has been entered into the Wii U Internet settings.
  • This may also occur as the result of wireless interference.

What to do

  1. Prior to continuing with troubleshooting, power cycle your home network and then retest your console's Internet connection.
    • If you receive a 7-digit error code from the Wii U during the connection test, look up that error code and follow the specific troubleshooting related to that error code.
  2. If the test connection fails, this may indicate a different setting within the Wii U console's Internet settings is incorrect. Create a new Internet connection on the Wii U, making sure you are entering the correct wireless password.
  3. If the test connection continues to fail, review your network setup and make changes that can improve wireless signal strength.
    • After trying each of the recommended changes, use the recently created Internet connection to test your connection.

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