GameCube Controller Adapter or GameCube Controller Doesn't Work
The information in this article can help you when the GameCube Controller Adapter or GameCube Controller doesn't work.
Important
- The GameCube controller will only work while playing Super Smash Bros. for Wii U. It will not work on the Wii U Menu, HOME Menu, other games, Wii Menu, etc.
- If the HOME Menu is brought up while playing Super Smash Bros. for Wii U, the GameCube controller will no longer work.
- The GameCube Controller Adapter is only compatible with GameCube controllers (including the WaveBird Wireless Controller) and licensed GameCube controllers. It will not work with other accessories, such as the DK Bongo Controller.
What to do
- Ensure that the GameCube Controller Adapter has been connected to the Wii U correctly.
- If you are currently using a USB hub, remove it and connect the GameCube Controller Adapter directly to the Wii U.
- If the GameCube controller is reponsive after bypassing the USB hub, then the issue lies with the USB hub. A new USB hub may resolve your issue. Please review our recommendations for USB hubs.
- Try a different set of ports on the Wii U. If you find that a different set of ports works without issue, then the first set of ports on your Wii U console no longer work.
Nintendo no longer offers service requests for the Wii U console, the Wii U GamePad, or Wii U accessories. You may find our information on replacement and upgrade options helpful.
- Try a different GameCube controller.
- If a different controller works, then it is likely the problem is with the original controller.
If the controller is the Super Smash Bros. Ultimate Edition GameCube Controller, please contact us for phone support. If the controller is a different version, then you will need to purchase a replacement.
- If a second GameCube Controller does not work, it is likely there is an issue with the GameCube Controller Adapter and it will need to be replaced.
Nintendo no longer offers service requests for the Wii U console, the Wii U GamePad, or Wii U accessories. You may find our information on replacement and upgrade options helpful.
- If a different controller works, then it is likely the problem is with the original controller.
- Try a different port on the GameCube Controller Adapter. If you find certain ports work and others do not, the GameCube Controller Adapter will need to be replaced.
Nintendo no longer offers service requests for the Wii U console, the Wii U GamePad, or Wii U accessories. You may find our information on replacement and upgrade options helpful.
Situation not resolved
If you only own a single Super Smash Bros. Ultimate Edition GameCube controller, or you are unable to determine if the issue lies with the GameCube Controller Adapter or the Super Smash Bros. Ultimate Edition GameCube controller, then both should be sent in for service.
