Wii U GamePad's Touch Screen Doesn't Work or Isn't Calibrated Properly

What to do

1. Ensure the Wii U console is placed to minimize interference. It is best if the Wii U console is out in the open. Ensure that the Wii U console is not:
   • Behind a TV
   • Near an aquarium or other large container of water
   • Placed in or under a metal object
   • Pressed against a large amount of wires and cords
   • Within three to four feet of another wireless device, such as a wireless speaker system or a wireless access point
2. Check for possible sources of interference and turn them off. Interference can be caused by devices like the following:
   • Wireless devices, such as cell phones and tablets
   • Wireless headsets not designed to work with the Wii U
   • Microwaves
   • Wireless speaker systems
   • Cordless phones
3. Reset the L and R Sticks to a neutral position.
4. If you are currently using a screen protector, please remove it.
5. Check around the edges of the Wii U GamePad for debris that may have lodged between the screen and the housing.
   • If debris is found, attempt to gently remove it. Do not use any sharp or hard objects to try and remove it.
6. Calibrate the Wii U GamePad's touch screen.
   • If you are unable to operate the Wii U Menu properly using the Touch Screen, use the +Control Pad and the A button instead.
7. Power off the Wii U console and Wii U GamePad, wait 15 seconds, and power them back on. While the system is powering back on, ensure you do not touch the L and R Sticks, touchscreen, or any other buttons.