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Metroid Prime Trilogy Game-Specific Troubleshooting

Wii & Wii mini

The information in this article can help you when:

  • The Wii console is having issues reading the Game Disc.
  • Error messages and/or freezing occur during gameplay.
  • The game is experiencing audio problems (sound skips, static sound, or any other intermittent sound problems).
  • The game is experiencing image problems (squares, lines or other shapes appearing on the screen, image choppy or skipping, dots, any other intermittent image problems).
Note
  • This game utilizes a dual-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is contamination on the lens of the disc drive.
  • If the problem is occurring with multiple game discs, you may also find our information on general Wii troubleshooting helpful.

What to do

Check the non-printed side of the Game Disc for any dirt or damage:

  • If the game looks significantly damaged, such as with scratches or cracks, it will need to be replaced.
  • If the game looks dirty (fingerprints, smudges), try cleaning the Game Disc.

Situation not resolved

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