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Error Code: 2110-1000 through 2110-1999

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when you are unable to connect your Nintendo Switch 2 or Nintendo Switch console to a wired or wireless network and you receive an error code between 2110-1000 and 2110-1999.

Important
  • This article is for a general range of error codes. Before following the steps below, search for your error code to see if there's a more specific article.

Information

Error codes in this range generally indicate an error occurred before the console attempted to connect to a wired or wireless router. This may occur if the Internet settings were set up incorrectly, or if the console could not locate the wired or wireless router.

Possible solutions

How are you trying to connect to the internet?

  • Wireless

    Test your connection after any changes are made to the console or network environment to determine if the change resolves your issue.

    • Restart the console.
    • Power cycle your home network.
      • How to power cycle your home network
        1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
        2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
        3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
        4. Plug the power cable back into the router and wait for the router lights to remain steady.

        For more information, see How to Power Cycle a Home Network.

    • Create a new Internet connection.
      • How to connect Nintendo Switch 2 to a wireless home network
        1. Place the Nintendo Switch 2 console within 10 feet of the wireless router so there will be a strong wireless signal.
        2. Select System Settings from the HOME Menu. The System Settings icon highlighted on the HOME Menu on Nintendo Switch 2
        3. Select Internet, and then Internet SettingsConfiguración de internetParamètres InternetConfigurações de internet. Your console will automatically search for nearby wireless network signals. Internet page highlighted in the System Settings on Nintendo Switch 2
        4. Select the appropriate network name (SSID) from the list.
        5. Use the onscreen keyboard to enter the network's wireless password, if one is required. Entering wireless network password using on-screen keyboard in the System Settings on Nintendo Switch 2
        6. The connection will be tested. Once the test is complete, select OK.
          • If the connection test fails, an error code and message will appear. Search for our support article on the error code for steps to troubleshoot the connection.

        For more details, please see How to Connect to the Internet on Nintendo Switch 2

      • How to connect Nintendo Switch to a wireless home network
        1. Place the Nintendo Switch console within 10 feet of the wireless router to ensure a strong wireless signal.
        2. Select Settings from the HOME Menu System Settings icon highlighted on the HOME Menu Screen on the Nintendo Switch console.
        3. Select Internet, and then Internet Settings Internet is selected on the System Settings menu on the Nintendo Switch. The Nintendo Switch will automatically search for near-by Wi-Fi signals.
        4. Select the appropriate network name (SSID) from the list.
        5. If prompted, use the onscreen keyboard to enter the network's wireless password Onscreen keyboard displayed when a network's wireless password is required.
        6. The Nintendo Switch will test the Internet connection. Once the test is complete, select OK to complete the process.

        For more information, see How to Connect to the Internet Using a Wireless Network.

    • Move the console within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.
      • It may be helpful to remove the console from the dock while troubleshooting, and then return the console when troubleshooting is complete.
    • Move any metal objects or electronic devices away from your console and wireless router. This includes filing cabinets, speakers, power strips, glass, or cordless phones that may interfere with wireless signals.

    Situation not resolved

    If you would like to continue troubleshooting potential issues related to the wireless router, contact the router's manufacturer for assistance with performing the following steps:

    • Updating the wireless router's firmware
    • Resetting the router back to its factory default settings

    If you would like further assistance with the console, please contact us for support.

  • Wired
    Important
    • A USB LAN Adapter is required to set up a Wired Internet connection when using a Nintendo Switch dock without a LAN port.
    • A USB LAN Adapter can be connected to Nintendo Switch Lite using a licensed accessory, such as the Dual USB PlayStand for Nintendo Switch Lite from HORI.

    Test your connection after any changes are made to the console or network environment to determine if the change resolves your issue.

    • Confirm that both ends of the Ethernet cable are securely attached to the LAN port (or adapter) on the dock and to the networking device (e.g. router or modem).
    • Restart the console.
    • Power cycle your home network.
      • How to power cycle your home network
        1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
        2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
        3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
        4. Plug the power cable back into the router and wait for the router lights to remain steady.

        For more information, see How to Power Cycle a Home Network.

    • Try a different Ethernet cable.
      • If a second Ethernet cable works, this may indicate the Ethernet cable originally used is damaged or no longer working.
    • Try a different port on the router.

    Situation not resolved

    If you would like to continue troubleshooting potential issues related to the wireless router, contact the router's manufacturer for assistance with performing the following steps:

    • Updating the wireless router's firmware
    • Resetting the router back to its factory default settings

    If you would like further assistance with the console, please contact us for support.

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